Legal and Contact Information

Service operator

Legal name: SOLTYX ENGINEERING STUDIO LTD Company type: Private company limited by shares Company number: 17200770 Registered in: England and Wales Registered office: 66 Paul Street, London, England, United Kingdom, EC2A 4NA VAT number: not currently published; this line must be updated if SOLTYX registers for VAT

Repnect is a mobile application and related software service developed and operated by SOLTYX ENGINEERING STUDIO LTD ("SOLTYX", "we", "us" or "our"). Repnect is a product name, not a separate company or contracting entity.

Contact SOLTYX and Repnect Support

General support: support@repnect.com Support telephone: no public telephone line; use support@repnect.com or the support form Privacy and data rights: privacy@repnect.com Data protection officer, if appointed or required: No data protection officer is currently appointed. Privacy matters are handled through privacy@repnect.com. SOLTYX must revisit its written DPO assessment before processing becomes large-scale. Safety and illegal-content reports: safety@repnect.com Child safety: safety@repnect.com Legal and intellectual property: legal@repnect.com

Public support form: https://repnect.com/support Privacy request form: https://repnect.com/privacy-request Safety report form: https://repnect.com/safety Moderation appeal form: https://repnect.com/appeal Account deletion form: https://repnect.com/account-deletion

Do not send passwords, authentication codes, full payment-card information or unnecessary identity documents by email.

European Union representatives

EU GDPR representative: Not yet appointed. Repnect must not be intentionally offered in the EU/EEA until SOLTYX has signed an Article 27 mandate and published the representative's name and EU contact details.

EU Digital Services Act legal representative: Not yet appointed. Repnect must not be intentionally offered in the EU/EEA until SOLTYX has signed a Digital Services Act Article 13 mandate, notified the competent Digital Services Coordinator and published the representative's details.

EU Digital Services Act contact point for authorities: legal@repnect.com (English). This direct electronic contact point must be monitored and connected to the appointed EU DSA representative before EU launch.

EU Digital Services Act contact point for users: safety@repnect.com (English) and https://repnect.com/safety

Supported contact languages: English

Regulators and complaints

United Kingdom privacy regulator: Information Commissioner's Office, https://ico.org.uk/.

EU/EEA users may contact the data-protection authority or Digital Services Coordinator in their country.

Australian privacy regulator: Office of the Australian Information Commissioner, https://www.oaic.gov.au/.

Australian online-safety regulator: eSafety Commissioner, https://www.esafety.gov.au/.

Contacting a regulator does not prevent you from contacting SOLTYX through Repnect Support first, and contacting us does not remove a right to approach a regulator.

App stores and subscriptions

Repnect may be distributed through Apple App Store and Google Play. Store purchases are processed under the relevant store terms. Use the Subscription, Cancellation and Refund Policy for cancellation and entitlement information.

Public documents

• Terms of Service
• Privacy Notice
• Community Guidelines
• Child Safety Standards
• Safety, Reporting and Appeals
• Account Deletion
• Subscriptions, Cancellation and Refunds
• Health and Wellness Disclaimer
• Coach Terms and Code of Conduct
• Cookie and Tracking Notice
• Accessibility Statement